Privacy Policy
Effective Date: September 4, 2026
Ollie’s Outdoor Services LLC (“Ollie’s Outdoor Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, communicate with us, or use our services.
Information We Collect
We may collect information you voluntarily provide to us, including:
Name
Email address
Phone number
Service/property address
Billing information
Information about services you request
Communications you send to us
Appointment and scheduling information
Our website and service providers may also automatically collect certain technical information, such as IP address, browser type, device information, and website usage information.
How We Use Your Information
We may use information we collect to:
Respond to inquiries and estimate requests
Provide and schedule services
Communicate about appointments and installations
Send estimates, invoices, receipts, and payment information
Provide customer service
Maintain business and customer records
Improve our website and services
Prevent fraud or misuse
Comply with applicable legal obligations
SMS/Text Messaging
If you provide your mobile phone number and consent to receive SMS messages, Ollie’s Outdoor Services LLC may use your phone number to communicate with you regarding inquiries, estimates, appointments, scheduling, installations, service updates, invoices, payments, and customer support.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or email danny@olliesoutdoor.com.
We do not sell, rent, or share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers that help us operate our communications and business systems when necessary to provide services on our behalf. Those providers are permitted to use the information only for the purposes of providing those services to us and as permitted by law.
How We Share Information
We may share information with trusted service providers that assist with business operations, including scheduling, customer management, payment processing, website hosting, communications, accounting, and similar services.
We may also disclose information when required by law, to respond to lawful requests, to protect our rights or property, or in connection with a business transaction such as a merger or sale.
We do not sell personal information for monetary consideration.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request that we update or correct certain personal information.
You may unsubscribe from applicable marketing emails using the unsubscribe instructions provided in those communications.
For text messages, reply STOP to opt out.
Third-Party Services
Our website and business operations may use third-party platforms and service providers. Their handling of information may also be governed by their respective privacy policies.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Ollie’s Outdoor Services LLC
Email: danny@olliesoutdoor.com
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